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Full Course Description
A+ IT Essentials 2 expands on the foundational knowledge acquired in A+ IT Essentials 1, focusing on secure device software management, troubleshooting OS issues, and advanced security measures. This course equips you with the skills needed to excel in IT support roles and beyond.
Enhance your IT expertise with A+ IT Essentials 2, covering secure device software management, advanced troubleshooting, and professional communication techniques. This course delves into desktop, server, and mobile operating systems, security measures, and more.
Course Schedule
This course meets M-Th evenings for 5-hours of instruction (6-11 pm) over a 2 week period OR four consecutive Saturdays (8am-6pm) for a total of 40 hours of LIVE online instruction. Regularly scheduled breaks are included.
Associated Certifications
This course prepares you for the CompTIA A+ Core Two - 1102 certification exam. Successful completion enhances your employability in various IT roles. Our A+ IT Essentials 2 Bundle or A+ Core Two Test Prep Package are recommended for those seeking certification.
High Level Skills You’ll Gain From This Training
Configuring and troubleshooting desktop, server, and mobile operating systems such as Windows, macOS, Linux, iOS, and Android.
Using command-line tools and utilities to perform system administrative tasks and troubleshoot operating system issues.
Implementing security measures including user authentication, access control, encryption, and firewalls to protect systems and data.
Setting up and securing small office/home office (SOHO) networks, including configuring routers, firewalls, and wireless access points.
Detecting, removing, and preventing malware infections using antivirus software and other security tools.
Managing IT change processes, including documenting changes, implementing change controls, and ensuring system stability.
Managing system settings, user accounts, permissions, and group policies in various operating systems.
Understanding licensing, activation, and software update procedures for operating systems and applications.
Identifying common security threats and vulnerabilities, and implementing security best practices to mitigate risks.
Configuring and troubleshooting web browser security settings, and recognizing and preventing common web-based attacks.
Providing helpdesk support to end-users, including troubleshooting software issues, hardware problems, and network connectivity issues.
Understanding and applying proper communication techniques and professionalism in a business environment.
Additional Skills You’ll Build In This Course
Desktop, server, and mobile operating systems management
Helpdesk support systems
Security configuration fundamentals
Malware detection and prevention
Troubleshooting OS issues